Avoid confusion with the A48
Tell us whether you are travelling towards Cardiff or towards the M4, and give any junction or driver location information available safely. Say if the car is on the motorway itself, a slip road or a nearby local road. A general St Mellons postcode alone may describe the wrong access point.
A scene that can be approached safely
Motorway collection needs the vehicle’s position assessed before a truck is assigned. Follow police or traffic-officer instructions, and report immediate danger through 999. Do not attempt a repair beside moving motorway traffic. Use the official Highway Code guidance linked below before sending details from a place of safety.
Prepare the onward movement
Give the car or van make and model, visible damage and any passenger requirements. For a non-runner, describe what you know about rolling movement and transmission release without testing beside traffic. Provide a receiving postcode or full address and say if a garage is expecting delivery so the full journey can be assessed.
Your questions, answered.
Is A48(M) the same as the A48?
No. Identify the motorway section explicitly so the team can assess the correct road and approach.
Can I ask for transport beyond Cardiff?
Yes, include the complete destination postcode. The quote will reflect the collection requirements and onward route, subject to availability.
