Be precise near the village and cathedral
Llandaff Cathedral is a recognisable landmark, but it is not a substitute for a pickup address. Give the actual street, property or parking entrance and describe any narrow turn, slope or gate. A map pin can help the team distinguish the car’s position from a nearby destination with a similar name.
Choose the route for the vehicle involved
Cardiff Council publishes vehicle weight restrictions, including restrictions at some bridges. A recovery route must suit the assigned vehicle and load. Tell us about known restrictions on a private access road or bridge rather than assuming the truck can use the same shortcut as a car.
A planned garage handover
If the car is off the road and awaiting repair, include its running status and whether the wheels, steering and transmission allow loading. Confirm the garage address and receiving arrangements before the collection date. For a non-running automatic, explain whether neutral can be selected and the keys are available.
Your questions, answered.
Can you recover a car from a sloping driveway?
Describe the gradient, available space and how the car is parked. Suitability is assessed before a recovery arrangement is accepted.
Can I ask for collection near the cathedral?
Yes. Provide the exact legal parking location and access instructions; do not assume a landmark has a suitable loading area.
